Common Assembly Mistakes or Issues
First make sure that you are attaching the correct pedals to the cranks. At the base of the pedals it says “R” for the drive side crank, and “L” for the crank arms without the chain-ring.
If the R & L are not visible. Look at the threads on the pedals. If the threads go up to the right - it's for the drive side crank. Up to the left, the pedal is for the non-drive side crank. See video here at 20 seconds:
Left Pedal Not Threading In - the threads on the left crank are in reverse. The left pedal must be threaded in counterclockwise, backwards. “Lefty Tighty” in this case.
Pedals must be torqued in properly. If the pedals are not torqued in, after a few rides, the pedal will loosen and rip the thread out of the crank. Replacement cranks arms are not covered under warranty.
Crank arms must be torqued in using a 7mm hex wrench. Pay special attention to the non-drive side crank arm.
Front Wheel Hitting the FrameFor packaging purposes the fork is turned around, when you attach the wheel to the fork when it is turned in the front wheel will hit the frame. Simply turn the fork around and it will solve the problem.
Brake Not Attached
Brake Cable Not Attached. The brake cable does not come attached to the lever. Do not disassemble the lever in an attempt to attach the cable. Here’s a quick little video we found on YouTube that will help you out, start 45 second in:
If you are having issues, shoot us an email with a photo at: firstname.lastname@example.org
To download an electronic version of our assembly guide go to:
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