Will my bicycle arrive assembled?

Our bicycles arrive 90% assembled, all you have to do is attach the front wheel, pedals, handle bar and do some minor tuning and tweaking. We highly recommend you get your bicycle assembled by a trained bicycle mechanic.

All tools required for assembly are included. Detailed assembly instructions will be emailed upon purchase.

Do you have a shop I can visit?

No, to keep our prices extremely competitive, we are a fully online shop without a retail location.

Where can I find me serial #?

Serial numbers can be found under the bottom bracket of the bike; we do not track serial numbers.

Can I mix and match frame and wheel colour combinations?

No. We have a large selection of Classic fixie models, Premium fixie models, 3-Speed Cruiser bikes and 3-Speed City bikes to choose from. We also sell wheelsets which you may purchase and use on your bicycle to personalize it.

What comes with my Regal Bicycle?

All bicycles from our Classic Collection come with a riser handlebar, front and rear brakes, and all the tools needed for assembly. 

All bicycles from our Premium Collection come with a riser handlebar, front and rear brakes and all the tools needed for assembly.

All bicycles from our 3-Speed City Collection come with front and rear brakes, and all the tools needed for assembly.

What size should I ride?

Generally, our Small size fits anyone between the heights of 5' 3" to 5' 6" (168 cm) with a minimum inseam of 29 inches, our Medium size fits anyone between the heights of 5' 6" (168 cm) and 5' feet 10" (178 cm), and our Large size fits anyone 5" 11" (180 cm) or taller. You can view the size guide for each of our bikes on the bicycle product page, just below the product photos.

What are the shipping policies?

We offer free shipping to across Canada and the U.S. See our Shipping page for more details.

What if the wrong product, size or colour was delivered?

You may return the product and we will promptly send you the correct order. Regal Bicycles will pay for the return shipping if the wrong order was delivered.

Does my Regal Bicycle come with a warranty?

Yes, we offer a one year warranty on the frames and forks. Please visit the Shipping, Warranty & Returns page for details.

When will my bicycle arrive?

We use FedEx Ground to ship across Canada and it generally takes 3 - 6 business days after the order is processed. Please refer to Shipping